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Podcast Highlights

Insurtech Claims Case

The use of chatbots in customer service can enable insurers to free up back offices and call centers from recurring tasks, allowing them to reduce their operational costs as well as increase customer retention by providing personalised experiences.

Who used: Zurich

Process: Claims

Use of Cybersecurity

Cybersecurity solutions can assist insurance companies in the management and deployment of digital certificates, in turn securing online experiences and reducing cyber theft instances.

Who used: Aviva

Process: Digital Certificates

Knowledge Partners

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